Refund policy

All sales of digital products are final.
Once a purchase is completed and the files are delivered, we cannot offer refunds, exchanges, or cancellations. This is due to the immediate, irrevocable access to digital files.

Please review product descriptions carefully before making a purchase.
If you face any issues with your download or the files themselves, contact us at hello@charactersofcontext.com and we’ll help resolve it promptly.